Hotel Utilization Rules
Please cooperate with the following utilization rules the hotel has established based on Article 11 of Lodgment Clauses so that Forest INN IMARI can be used safely and comfortably by our guests.
Based on Article 12 Item 1 of Lodgment Clauses, if you do not abide by these rules the hotel will be forced to refuse to allow you to stay or utilize facilities within the hotel. Also, please note that you may be responsible for any damages incurred by the hotel.
1. About guestroom utilization
- Please confirm that the diagram showing evacuation routes from the guestroom is posted on the back of the guestroom entrance door.
- Please secure your door with its internal lock and door guard during your stay, especially when you go to bed.
- When there is a knock at your door, confirm who is knocking by either opening the door with the door guard still in place or using the peephole. If visited by a suspicious person please contact the front desk and refrain from carelessly opening the door.
- Please do not smoke in areas with a high risk of fires (especially your bed).
- Please refrain from any other activities that could cause a fire.
- Please refrain from using in your guestroom any items that could easily cause a fire such as heaters or cooking utensils.
- Please refrain from using your guestroom for purposes other than your stay without the permission of the hotel, such as business activities, gatherings (such as exhibitions or parties), or the like.
- Please refrain from making any conspicuous changes to your guestroom without the permission of the hotel, such as movement of its furnishings, placing of fixtures, remodeling, or the like.
- Please do not place anything by your windows that could detract from the external view of the hotel.
- Please meet with visitors in the lobby after 10 PM.
- Stays by anyone other than those registered are strictly prohibited.
2. About the key to your room
- When going out from the room in which you are staying, always carry your guestroom key with you and confirm that it is locked.
(This hotel features automatic locking.)
- When signing up to use the restaurant & bar or beauty salon within the hotel, please present the key to your room.
3. About payment, etc.
- Please pay your bill at the front desk when you depart. There are times when it may be expedient to bill guests during their stay, so please pay on those occasions.
- Please understand that the hotel require a deposit at the time of your arrival.
- The hotel will not pay for purchases, tickets, or taxis on behalf of the guest and then put them on the guest's bill.
- Please understand that a facilities utilization fee will be included in your bill when you use the telephone within your guestroom.
- Because the hotel also includes a 10% service fee in addition to any legally prescribed taxes, the hotel does not accept any gratuities.
- The hotel does not accept payment via checks (other than traveler's checks) or exchange of money.
- Please contact the front desk in advance when changing the scheduled number of days of your stay. The hotel will request payment for the additional time stayed if you request an extension.
4. About valuables and goods left in our custody
- Please use the (free) safety boxes set up at the front desk during your stay in order to store your cash, valuable securities, and other such valuables. Please understand that this hotel bears no responsibility for loss, theft, or the like if you choose not to use the safety boxes. The hotel is unable to take custody of goods such as works of art, antiques, and the like.
- Items accidentally left behind within the hotel are stored by the hotel at regular intervals and handled thereafter according to the Lost Property Law.
- If the hotel are not contacted concerning items held in the cloak room or storeroom after a fixed period of time has passed, after the next period the hotel will dispose of the items as if there is no intent to retrieve them.
Items will be held in the cloak room for 30 days
Items will be held in the storeroom for 30 days
5. About parking lot utilization
- Please follow the guidance and directions of the official in charge within the parking lot.
- Please do not leave valuables or other items within your vehicle in the parking lot. The hotel is not responsible for any loss, theft, or the like that takes place while parking.
- Parking in front of the front entryway is strictly prohibited. Please use the first-floor parking lot.
- Vehicles parked in spaces other than those indicated by the hotel official will be towed.
- Hotel officials will not move your vehicle for you.
6. Prohibited matters
Please refrain from bringing any of the following items into the hotel or committing any of the following acts, as they may disturb other guests.
- Pets such as birds and other animals (however, service dogs are acceptable)
- Gunpowder, gasoline, or any other incendiary or flammable items
- Items that emit stenches or strong odors
- Firearms, blades, stimulants, or narcotics that are illegal to possess
- Bringing food, drink, or the like into the hotel from outside
- Gambling or acts that corrupt public morals, or any other statements or actions that could disturb other guests
- Going out into a public area of the hotel wearing yukata, bath robes, slippers, or the like (except when going to the spa & beauty salon)
- Posting an advertisement/notices, selling of products, solicitation, or the like
- Taking photographs within the hotel without the hotel's permission, or using photographs taken within the hotel for business purposes
- Excluding states of emergency or when there are unavoidable circumstances, entry into facilities not meant for guests such as emergency stairways, rooftops, machinery rooms, and the like.
- Stays by minors are forbidden without the permission of their guardian.
7. If there is concern about violation of public order
- Utilization of this hotel by organized crime groups, organized crime group members, and the like designated by the Law for the Prevention of Wrongful Acts by Organized Crime Groups (enacted March 1st, 1992) is prohibited.
(If after a reservation is made or during utilization of the hotel ties to organized crime are discovered, service will be refused at that point in time.)
- Utilization of this hotel by antisocial groups or antisocial group members (extremist groups and their members) is prohibited.
(If after a reservation is made or during utilization of the hotel ties to an extremist group are discovered, service will be refused at that point in time.)
- You will immediately be forbidden from using the hotel if any acts of violence, violence, threats, extortion, improper coercive demands, or similar activities are recognized. Also, persons who have committed similar acts in the past are forbidden from using this hotel as well.
- Persons using this hotel will be immediately forbidden from using it if it is recognized that the preservation of their own personal safety will be problematic due to such things as an unsound mind or loss of consciousness resulting from the use of pharmaceuticals, or if they are endangering another guest, or making another guest feel frightened or uneasy.
- You will not be permitted to use the hotel if you commit any other acts similar to those of the above items.
8. About damage to furnishings and the like
You may be required to provide compensation for damage to, dirtying of, or loss of structures, furnishings, or other items unless resulting from reasons of force majeure.